At Zorka Furniture, we are committed to providing high-quality, bespoke furniture pieces that meet your expectations. However, we understand that there may be instances where you may need to return or exchange an item. Please read the following policy carefully to understand our refund and return process.

We accept returns and exchanges on eligible items within 30 days of purchase. To qualify for a return or exchange:

• The item must be unused and in the same condition as you received it.

• It must also be in its original packaging.

• Custom orders

• Gift cards

• Discounted items (if applicable)

To initiate a return or exchange, please contact our customer service at zorkafurniture@yahoo.com with your order number and reason for return. Our team will guide you through the process and provide a return shipping address.

Return shipping costs are the responsibility of the buyer, and any loss in value due to damage or wear that occurs during return transit will be deducted from the refund.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days of receiving the returned item. Refunds will be issued to the original payment method.

Please note that the original shipping costs are non-refundable.

If you need to exchange an item for the same or a different product (subject to availability), please contact us. You will be responsible for any difference in price (if applicable) and the return shipping costs.

If you received an item that is defective or damaged, please contact us immediately at zorkafurniture@yahoo.com with photos of the damage. We will work to resolve the issue as quickly as possible, either by providing a replacement or issuing a full refund.

If you have any questions about our refund policy, please feel free to contact us at zorkafurniture@yahoo.com We are here to assist you and ensure your satisfaction with Zorka Furniture.